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Heather Yakes is an internationally recognized business coach and employee engagement expert—ranking in the Top 10 in the U.S. & Top 25 worldwide—and the owner of an award-winning ActionCOACH Business Coaching firm in Lancaster, Ohio. Heather has led multi-billion-dollar companies in strategy, growth, sales, marketing, operations, and team building, and she now specializes in working with business owners, executives, and their teams to achieve record-high performance and profits.
Heather is a graduate of The Ohio State University Fisher College of Business and has a Master's Degree in Business from Capital University. She is a Certified Employee Engagement Coach (E&G), Certified Master Coach (Coach to the Coaches), Certified Professional of Supply Management (CPSM), Project Management Professional (PMP), and a Certified Purchasing Manager (CPM).